Introduction

At Source CBD, we are committed to maintaining the highest standards of editorial integrity and accuracy. We value feedback from our readers and take editorial complaints seriously. This policy outlines the procedures for addressing any concerns or complaints related to our content.

How to File a Complaint

If you have a complaint about the content on our website, please submit your concerns via email to [email protected]. Provide a clear description of the issue, including details such as the specific article or section in question and the nature of your complaint.

Review Process

Upon receiving your complaint, our editorial team will review the issue to determine its validity. We will assess whether the content in question violates our editorial standards or factual accuracy. This process may involve an internal investigation and consultation with relevant parties.

Resolution

If your complaint is upheld, we will take appropriate action to address the issue. This may include correcting factual errors, issuing a clarification, or updating the content. We will notify you of the outcome and any actions taken within a reasonable timeframe.

Appeals

If you are not satisfied with the resolution of your complaint, you may appeal the decision. To do so, please provide additional information or evidence supporting your case to [email protected]. The appeal will be reviewed by a senior member of our editorial team.

Privacy and Confidentiality

We will handle all complaints with confidentiality and respect for privacy. Personal information provided in the complaint will be used solely for the purpose of addressing the issue and will not be disclosed to third parties without consent.

Contact Us

For any questions regarding our Editorial Complaints Policy or to submit a complaint, please contact us at [email protected]. We appreciate your feedback and are committed to addressing any concerns promptly and effectively.

Thank you for bringing any issues to our attention. Your feedback helps us improve the quality and accuracy of our content.